Our Philosophy
Our philosophy is simple. We provide our customers with the expertise and technologies needed to succeed, regardless of industry, business or research area. Our philosophy is integrated into all of our offerings, and reflects our commitment to innovate together with our customers and partners.
Innovation
Driven by curiosity, innovating at every opportunity
Innovation and novelty drive our industry. It is only by working together, listening and understanding your needs that solutions can be tailored to your specific chemical reaction. Our industry requires new products, so why should our offerings be any different?
What is innovation to Umicore? To us, it is not just about the research and development of a new product or technology. It instead reflects our commitment to improve and apply new technology across our entire development process: from business development, applied technology, production, analytical support, packaging and shipping, to sales and marketing. But the innovation process is incomplete without your input. By understanding your needs, we can help design and develop innovative solutions to meet your specific chemical needs.
Quality
Quality results, quality products
We work to the highest standards, maintaining consistent and high-quality manufacturing and development processes. Multiple layers of quality control go into our development processes, so you can be confident that your product will be of the highest standard. Through working with Umicore, you can be confident that you have access to trained specialists, who are experts in handling and analysing precious metal products.
Customer satisfaction goes hand-in-hand with quality control, and each year, we ship more than 1000 customised products across the world without complication. We also pride ourselves on the certifications achieved, applying ISO 9001/14001 certification as a minimum. Our analytical department is also one of only a handful in the industry to achieve DIN EN ISO/IEC 17025:2005 certification.